Frequently Asked Questions
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Yes, Giometal is a manufacturer and exporter of body jewelry with over 15 years of experience. We are based in Dongguan, Guangdong Province, China—a region that gathers the largest number of top-tier jewelry factories and skilled craftsmen. Combined with our other dedicated efforts and expertise, this advantage enables us to provide our clients with premium piercing jewelry.
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Yes, we provide both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services for body piercing jewelry.
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Our online ordering system is currently under construction and will be launched as soon as possible once optimization is complete. For the time being, please follow the steps below to place an order:
Step 1: Submit Product Requirements
For our existing collections: Please review our Price/Stock List, then send us the item codes of your desired products (in Excel or any preferred format). You may also include specifications such as quantity, size, and color (if applicable).
For customized designs: Please send us your design files or reference pictures, along with necessary product specifications (e.g., required material, quantity, size, color).
Step 2: Receive Pro Forma Invoice (PI)
We will issue a pro forma invoice based on your requirements, which includes details such as Minimum Order Quantity (MOQ), product specifications, lead time, and payment methods.
Step 3: Confirm Details & Make Payment
Confirm the pro forma invoice (PI) and your purchase order (PO), then make the payment according to the specified terms.
Step 4: Start Production & Arrange Shipment
Once we receive your payment, we will put your PO into production and/or arrange shipment accordingly.
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Yes, sample orders are available—with a minimum order quantity (MOQ) of one piece—provided the items are in stock. We do not offer free samples; however, if we have additional products in stock, we can provide you with a few of them at no extra charge as recommendations, based on the samples you select. Please note that the client is responsible for the shipping costs.
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Our sales representatives will keep you updated on your order status before it is shipped out.
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Unfortunately, this is not possible at the moment, as our online ordering system is still under construction. Please track your parcel using the tracking number we will provide you with after shipment.
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We implement a strict quality control (QC) process to ensure all shipped products meet the highest quality standards. However, occasional errors may still occur, and our policy is as follows:
1.Errors Caused by Us
If we send products with incorrect item codes, sizes, or colors, we will arrange a replacement or issue a refund upon your confirmation.
2. Defective Product Returns/Replacements
- We will not issue credit notes for defective products without prior mutual consent.
- You may request a repair or replacement within 30 days of the parcel’s arrival. To initiate the request, please email us at [email protected] with the following details:
- Clear photos of the defects
- Product code, size, and quantity
- Invoice number
- All items for return/replacement must be individually packed in separate bags and labeled with the following (clearly visible):
- Product code
- Size
- Color
- Invoice number
Please ship the package to our return address:
ATTN: Return/Replacement
No. 4, Zhenlong Road, 5th Caiwu Industrial Park, Wusha Community, Chang’an Town, Dongguan City, Guangdong Province, China 523850
- Please retain a copy of your shipping tracking number. We are not responsible for any packages that are lost or misplaced after you send them.
3. Exclusion
Worn/used items CANNOT be claimed as defective and won’t be replaced.
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We accept payments via T/T，Paypal, MasterCard. We also support other client preferred payment methods, though this needs to be confirmed with our sales representative beforehand.
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We set MOQ 12pcs and MOQ100pcs on our pricing systems for better price breakdowns.
For custom made designs, MOQ differs from products and materials.
You are always welcome to contact us for your particular request.
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We ship our products worldwide via DHL, FedEx and UPS. FedEx will be used if not instructed otherwise. If you have concerns regarding whether your location is deliverable, please contact our sales rep to confirm.
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Shipping charges vary based on parcel weight/dimensions and destination.
For packages within 1kg, shipping fee is usually 35-50USD, please also see our quotation sheet or invoice for details.
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Normally, it takes 3-7 days to Europe and North America, 5-10 days to remote regions.
We are not responsible for shipment delays due to causes beyond freight carriers' control, including but not limited to: the unavailability or refusal of a person to accept delivery of the shipment, acts of God, and any delay due to natural disasters.
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To provide the most cost-effective products for clients, we generally DO NOT include freight insurance expenses in our quote. If client requires insurance against loss or damage during shipping, an extra 0.4% of invoice/customs declared value will be charged to get a full refund if the parcel got lost or damaged.
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Import taxes and duties differ in each country and change based on the latest policies. We don’t have access to that information of each country. Therefore, clients are deemed liable for relevant costs in the country where the parcel is delivered.
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We usually require a minimum of 30% of the total bill as down payment.
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For products in stock, we can ship them out in 2-5 days after 100% QC check.
For products out of stock, it will take approximately 1-2 months to ship out depending on the production schedule.
For custom made new products, it will take approximately 1-3 months to ship out. Please note: this period may vary greatly based on material, on-going communication, sampling confirmation and production schedule.
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Currently our products are without any logo, but some are marked with material type. All of our products are packed individually in transparent bag. Customers can use boxes or bags with their own logo for re-packing.
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Our website www.giometalbodyjewelry.com is available now. You are more than welcome to register on it as a customer. Once your registration is approved, you will be able to download our latest catalogues and price lists.
Here are our Price lists
Here are our Catalogues
If you encounter any issues with opening or downloading the files, feel free to contact our sales representative.
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Sure, no problem! All catalogues on our websites are at your use. We update them from time to time, please register as a subscriber to keep yourself posted.
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Absolutely! We will be more than happy to provide you with the images of any of your orders you have purchased, if additional images are needed please contact our sales rep.
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All of our piercing jewelry and fine jewelry are sold by piece except earrings, which are sold by pair.
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Our products are made of an array of materials, solid gold (9Kt, 10Kt, 14Kt, 18Kt, and 24Kt), 925 Sterling Silver, implant grade titanium (Ti-6AL-4V-ELI ASTM F136). Our clients favor different materials based on their targeted market and customers. Please consult our sales rep if you want to customize products in other materials.
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Our products covers jewelries for almost all pierced body parts, such as ear, nostril, septum, navel, surface, nipples，etc.. Each of them has its own fans! However, the ear is the most commonly adorned body part, thus, makes the earring jewelry a much more popular product type.
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Getting verified/certified is a way to show our workplace, production process, products, services, etc., meet standards set by certain professional industrial associations, and is a on-going process. Currently we have been verified by SGS ISO9001, RJC, INTERTEK, SQP and Workplace Conditions Assessment, which demonstrate our ability to consistently provide products and services that meet customer, employee and professional regularities' requirements from different perspectives.
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The safety standards varies from different materials and clients’ requirements. Feel free to talk to our sales reps for details.
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PVD (physical vapor deposition) coating, also known as thin-film coating, is a process in which a solid material is vaporized in a vacuum and deposited onto the surface of a part. These coatings are not simply metal layers though. Instead, compound materials are deposited atom by atom, forming a thin, bonded, metal or metal-ceramic surface layer that greatly improves the appearance, durability, and/or function of a part or product.
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A method used to sterilize laboratory and medical equipment. Autoclaving kills all microorganisms present, including those that are resistant to the usual methods of disinfection such as alcohol. It is extremely efficient and reliable.
Autoclaves comes in two varieties: steam and chemical. Steam autoclaves are the most common and the standard in Body Piercing. These use steam to sterilize objects, reaching a high temperature (121 °C) and pressure (15PSI) to kill microorganisms. Chemical autoclaves, or chemiclaves, are an alternative piece of equipment. Like with steam autoclaves, chemiclaves use steam under high pressure and temperature. They also use alcohol and formaldehyde vapors for additional sterilization.
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The karate gold part of our products is nickle free. but some of our karat gold products come with 316L surgical steel 316L pins. Surgical Steel 316L always contains 6-13% of Nickel （If someone argues that Surgical Steel has no Nickel in it, it cannot be true since it would not be 316L. ). There is a difference between Nickel contain and Nickel release.
What is the most important is the Nickel release to the body, which should not be more than 0.5%.
The European Nickel free standard states that the rate of nickel release from the parts of products coming into direct and prolonged contact with the skin should not be greater than 0.5 μg/cm2/week. In other words, these products should not release more than 0.05% nickel (no more than 1 part in 2000 should be Nickel).
This rate of nickel release is even lower for piercing: 0.2 μg/cm2/week.
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If you did not find the answer on your question, feel free to contact us at [email protected]